CMS has created new 10-15 minute training videos for providers that focus on commonly cited deficiencies.
 
The “Quality in Focus” interactive videos highlight specific citation patterns as well as compliance solutions to incorporate into a provider’s operational practices, according to a memo to state survey agency directors (QSO-23-06-ALL) on Jan. 19, 2023.
 
The home health agency video focuses on incomplete individualized plan of care citations, while the hospice video focuses on plan of care citations.
 
See the Quality, Safety & Education Portal Training Catalog, and find the videos in the Quality in Focus tab: https://qsep.cms.gov/ProvidersAndOthers/publictraining.aspx.