The Common Working File Host will observe a gray day on Thursday, June 29, 2023, and dark days from Friday, June 30, to Sunday, July 2, according to alerts from NGS and CGS.
“Providers may experience limited or no access to claims, eligibility, claim overlap, patient status, check inquiry, reopening/redetermination status, offset information and financial claim information,” according to NGS.
Claims submitted during this period will not continue to process until the nightly system cycle runs on Monday, July 3, CGS states. “We anticipate claims will still process within a normal timeframe and these slight delays will not affect the timeliness of your payments.”
According to CGS, home health and hospice providers can still submit Notices of Admission (NOAs) and Notices of Election (NOEs) during this period. If you feel the dark day period caused a late NOA/NOE submission, you must provide the appropriate supporting documentation with the associated final claim, CGS notes.