Recruitment and Retention
Identifying compassion fatigue in yourself and in staff — and working to address the issue — can help your agency retain employees longer and achieve better home health or private duty outcomes.
What do all of the following items have in common: Vermont maple syrup, a propane turkey fryer and a shiatsu foot massager? These are just some of the 20 pages of items in the gift catalogue BAYADA Home Health Care offers its 23,000 employees as part of its BAYADA Bucks employee recognition program.
There are four major things clinicians say when asked what they want in a potential new agency, says Eric Scharber, president of Exact Recruiting in Trinity, Fla., a company that helps Medicare home health agencies with staffing and recruiting.
Following a recent DecisionHealth webinar about how stay ahead of changing overtime and wage-and-hour rules to ensure compliance, agencies asked questions of attorney Angelo Spinola, shareholder with Atlanta-based Littler Mendelson. Here are some of his answers.
Pay close attention to how clinical supervisors’ time is spent. Consider whether certain tasks to move documents through the revenue cycle could be performed instead by clerical staff or quality improvement staff.
Stop posting full, long job applications on your agency’s website if your site isn’t mobile friendly.
The following are additional pre-claim review questions posed to consultants Arlene Maxim and Rebecca Friedman Zuber.
One of the nation’s largest privately-held home health care companies will be gifted to a newly created non-profit foundation, which will become the agency’s majority owner over the next several years.
As the home health industry makes a shift toward value-based purchasing, agencies that wish to stay competitive have to consider updating their job descriptions for quality managers as they seek qualified candidates for this important position.
Home health agencies and hospices ensnared in the massive backlog of appeals at the administrative law judge (ALJ) level should consider taking part in a pilot project by the Office of Medicare Hearings and Appeals.


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