Quality Outcomes
01/23/2025
Stress customized and specific education for patients with chronic conditions to increase patient engagement and satisfaction, improving your agency’s outcomes and star ratings in the process.
01/09/2025
Many agencies struggle to address chronic diseases even if they excel with interventions like therapy, wound care or rehabilitation. When these organizations adjust their programming to improve care for these conditions, they may also build new referral relationships and gain new patients.
12/12/2024
The OASIS-E1 Guidance Manual creates some needed consistency between language in the manual and the actual assessment for D0150 (Patient mood interview (PHQ-2 to 9)).
12/12/2024
The OASIS-E1 Guidance Manual creates some needed consistency between language in the manual and the actual assessment for D0150 (Patient mood interview (PHQ-2 to 9)).
10/10/2024
Educate your staff on Medicare payments and quality metrics to empower clinicians and build a collaborative team approach to case management.
10/03/2024
Incorporate active listening, non-verbal communication or cultural competence into your in-service training programs to improve HHCAHPS survey scores that can sometimes feel stuck in cement. Training that focuses on listening is a great tool to show your agency is serious about patient satisfaction.
08/29/2024
Motivate clinicians to learn the individual preferences, needs and nonverbal cues of patients with dementia to prevent unsafe or inappropriate situations and improve patient outcomes.
08/01/2024
In this interview, Leslie Pelton, vice president at the Institute for Healthcare Improvement (IHI), tells us more about the Age-Friendly System-Wide Spread Collaborative, an 18-month project where 30 U.S. health systems will try to spread the adoption of four evidence-based elements of high-quality care, known as the 4Ms.
07/25/2024
Focusing only on a number of visits can inadvertently set up the need to just perform “visits” to meet productivity goals. That can lead to clinicians providing visits that are not driving value for the patient outcomes and adding unnecessary costs to the episode.
07/25/2024
The Age-Friendly System-Wide Spread Collaborative is an 18-month project where 30 U.S. health systems will try to spread the adoption of four evidence-based elements of high-quality care, known as the “4Ms.”

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