The second set of publicly reported patient satisfaction scores posted today is a mixed bag at best, with only one score showing improvement while two are down slightly from the April update of Home Health Compare and the remaining two have seen no change.

Here is the breakdown of the scores and their development:

Score July 19 April 19
Care of patients (Q9, 16, 19, 24) 88% 87%
Communications between providers and patients (Q2, 15, 17, 18, 22, 23) 85% 86%
Specific care issues (Q3, 4, 5, 10, 12, 13, 14) 83% 83%
Overall rating of care (%9 or 10) 84% 84%
Likelihood to recommend (% definitely yes) 79% 80%