by: Strategic Healthcare Programs (SHP) in Santa Barbara, Calif.
The five questions below earned the lowest scores from April 2016 through March 2017 on the HHCAHPS survey, according to data from the Strategic Healthcare Programs (SHP) in Santa Barbara, Calif. 
by: HHS
The average processing time for appeals decided or dismissed in the second quarter of the 2017 fiscal year at the ALJ level is 1,057 days. That’s the processing time for all appeals, not just home health.
by: Strategic Healthcare Programs, Santa Barbara, Calif.
More than 36% of patients who have just one home health visit in the first seven days of care return to the hospital within 30 days, according to data from Strategic Healthcare Programs (SHP) of Santa Barbara, Calif. This stands in contrast to a rate of 15.5% and lower for those who have two or more visits in the first week of care. The data involve nearly 6.6 million episodes of care.
Six of the top eight consumer marketing sources/methods involve the internet, according to the 2017 Home Care Pulse Private Duty Benchmarking Study. The survey had about 600 respondents.
by: HHL’s Final CoPs Survey
For about half of agencies, QAPI is the most expensive and burdensome change within the revised Home Health Conditions of Participation (CoPs), according to 332 respondents to a question on HHL’s Final CoPs Survey.
by: CMS
The ICD-10 code for Alzheimer’s disease, unspecified was used nearly 163,000 times in the 2016 fiscal year, making this the most common diagnosis. The equivalent ICD-9 code for Alzheimer’s — 331.0 — only was used as the principal diagnosis 79,626 times.
by: The Joint Commission
The standard involving staff competence to perform responsibilities was one of the most challenging requirements for home care agencies in 2016, according to recently posted information from The Joint Commission. 
by: CMS' Home Health Compare
Home health agencies have made drastic improvements in many Home Health Compare measures over the past five years. But the percentage of patients who needed urgent, unplanned care in the hospital emergency room without being admitted actually increased, a data analysis show.  And the nationwide score on the Home Health Compare item involving patients having to be admitted to the hospital has remained about the same.
by: Minneapolis-based ABILITY Network, Inc.
Agencies’ use of maintenance therapy decreased in 2016 compared to 2015, according to data from Minneapolis-based ABILITY Network, Inc. Agencies used the maintenance therapy G code for PT during 0.94% of standard PPS home health episodes in 2016 — after using it during 1.05% of episodes in 2015.
by: HHL's 2017 Home Health Clinician Productivity Survey
Staffing turnover is the biggest challenge to agencies' productivity, according to nearly 38% of the 120 respondents to a question on HHL's 2017 Home Health Clinician Productivity Survey. 


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