Private Duty
08/10/2023
There are different funding sources available for seniors who are having trouble covering all of their living expenses, including money to afford their home care.
06/28/2023
Agencies looking to improve operations and focus on growing referrals should look to their Net Promoter Score to identify areas of improvement.
04/26/2023
The proposed Federal Trade Commission (FTC) rule that would ban non-competes, threatens to strip agencies of the direct-hire provision that protects against clients getting hired away from the agency by a caregiver.
03/16/2023
Digital marketing through Facebook or similar avenues allows agencies to pull data from key metrics and use it to target messages to that audience.
03/01/2023
Clients don’t typically see schedulers face to face, but they are the individuals driving the business in a lot of ways, so it’s important to curb turnover and promote an environment that allows schedulers to grow the agency.
01/11/2023
A conversation about word-of-mouth referrals, client retention and how agency owners can set the foundation for trusting relationships with clients and caregivers.
12/14/2022
When an agency is trying to determine adding concierge services, look at adding services people most commonly ask you about
11/02/2022
Keep it simple when building relationships with community referral sources.
01/21/2021
The cost of providing in-home care services has increased, according to the 2020 Genworth Cost of Care Study, and the pandemic has played a role.
03/12/2020
Getting involved with the village movement may be an untapped opportunity for private duty agencies.

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