Document hospice volunteer training and activities to avoid deficiencies

Effective Oct 17, 2013
Published Oct 21, 2013
Last Reviewed Oct 17, 2013
Hospice volunteer services managers must provide volunteer orientation that meets industry standards and must document this, their recruitment efforts and how much money they save through use of volunteers to avoid being cited for deficiencies. These programs must also provide volunteers with the orientation and training they need to do their jobs. Lapses in these areas are the ones most likely to cause a program to be cited for deficiencies, says Katie Wehri, VP for hospice at the National Association for Home Care & Hospice.
 
 
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