Palmetto GBA, the Medicare administrative contractor (MAC) in 16 mostly southern states, is hosting a free conference July 30 that will address how agencies can improve face-to-face documentation and avoid denials.
 
Although the face-to-face narrative requirement was eliminated for episodes beginning Jan. 1, 2015, face-to-face documentation continues to have errors, says Harry Feliciano, Palmetto’s senior medical director.
 
Palmetto, physicians and agencies at the conference will offer guidance and provide examples of ways agencies can improve processes, according to Palmetto. They will discuss the results of a recent pilot project that sought to study and improve the process from the time of the patient encounter to the time when the claim is submitted.
 
The conference will be held from 8:30 a.m. to 4:30 p.m. EST July 30 at 17 Technology Circle in Columbia, S.C.
 
Related link: Read more about the pilot project and the conference at http://bit.ly/1Gp1Z2l.