An issue with National Provider Identifiers (NPIs), which caused home health agencies and hospices nationwide to have problems submitting claims, has been resolved.
 
The issue had involved NPIs “falling off the crosswalk, which is causing home health billing requests for anticipated payment (RAPs) and claims and hospice Notices of Election (NOEs) and claims to go to the provider’s Return to Provider (RTP) file,” CGS said in a release earlier this month.
 
CMS alerted the National Association for Home Care & Hospice (NAHC) on Oct. 14 that the issue had been addressed and that NOEs and RAPs should be processing normally, according to NAHC.
 
NAHC says it appears that a small number of providers were affected and, while the issue was ongoing, had difficulty processing any claims.