Quarterly HHCAHPS survey responses are due Jan. 18, 2024, and survey vendors are being warned to closely review responses to Question 31 as the options were reordered beginning in July 2023.
 
“It is strongly recommended that HHCAHPS Survey vendors complete additional quality control checks on Question 31 data before submitting. In particular, vendors should focus their attention on comparing the counts of their 2023 Q3 race response categories against those data from previous quarters to ensure that their survey systems are accurately capturing the reordered race responses,” according to the HHCAPHS announcements.
 
For additional information on the latest alert, see the announcement posted on January 4, 2024.
For additional information on the change, see the announcement posted on October 24, 2023.