Home Health Line
08/22/2019
Agencies should take steps now to assess and speed up their Requests for Anticipated Payment (RAP) processes and prepare to modify them in light of CMS’ proposal to eliminate RAPs and introduce a notice of admission requirement.
08/22/2019
Building agency culture and processes around patient experience helped one home health agency score well above the national average on HHCAHPS measures and simultaneously see a significant increase in friends and family referrals.
08/22/2019
A death in the workplace can feel like a death in the family. Whether it’s sudden or expected, the death of an employee can be traumatic for staff and management. The following tips may help you navigate the needs of your company and your employees during a difficult time.
08/22/2019
Agencies usually know that they can share limited information with a patient’s friends and family during an emergency. But they often trip up when it comes to sharing information in nonemergency situations, either sharing too much information or withholding it unnecessarily.
08/22/2019
The percentage of patients who would definitely recommend the home health agency to family and friends and the percentage of patients who gave their home heath agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) saw a slight uptick in the July 2019 release of Home Health Compare.

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