Home Health Line
06/12/2025
Make sure everyone from your clinicians to your office staff are focused on customer service — being courteous and responsive to patients and caregivers — to move the needle on stubborn patient satisfaction scores.
06/12/2025
While there’s a growing focus on workplace violence in home health, don’t let your policies and procedures around work-related injuries fall through the cracks. Refreshing your incident response and reporting policies not only supports employee wellbeing but could prevent costly OSHA penalties.
06/12/2025
Do not misinterpret the intent of OASIS transfer questions under GG1070A-E (Mobility) as a direct match to M1850 (Transferring).
06/12/2025
Loop caregivers and physicians into conversations about your patients’ sleep patterns to identify issues that could have adverse effects on their health and outcomes, including heightened risk of rehospitalization.
06/12/2025
Publicly reported data include the percentage of patients who rated your agency with a "9" or a "10," with 10 meaning the best care possible. Prospective patients, caregivers and referral sources also can see how you compare to state averages.

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