Home Health Line
03/27/2025
Ensure your hospice agency is prepared to roll out the updated version of the CAHPS Hospice survey in April. Organizations that establish staff understanding of the modified assessment and its distribution could see a boost in both response rates and patient satisfaction scores.
03/27/2025
CMS breaks down the survey calendar for the web-mail mode in the CAHPS Hospice Survey Quality Assurance Guidelines, updated earlier this month to reflect the changes to the survey effective April 1.
03/27/2025
Agencies should always ensure that they are coding based off of diagnoses confirmed by the patient’s provider.
03/27/2025
Scheduling is top of mind for many home health providers in 2025. While most agencies understand the importance of scheduling, those still struggling to get it right could find that optimizing the process helps maximize their resources and ensure compliance with plan of care requirements.
03/27/2025
In its continued argument for payment cuts to agencies, MedPAC points to its analysis of fee-for-service Medicare margins for freestanding home health agencies, with a national average of 20.2% in 2023. But the data does show significant differences between small and larger providers.
03/20/2025
Buyers of home health, hospice and home care companies appear undeterred by headlines in Washington about Medicaid cuts, government layoffs and sharp shifts in policy in the first days of the Trump administration. 
03/20/2025
Highlight the importance of medication adherence, including updating patients’ medication lists whenever changes occur, to prevent common survey deficiencies while improving your agency’s star ratings and publicly reported quality measures.
03/20/2025
Surveyors are provided specific instructions regarding medication management. Here are some of the specific survey citations related to medication management, along with CMS' instructions for surveyors.
03/20/2025
It is important to accurately assess for the OASIS-E items that pertain to feeding and eating — M1870 (Feeding or eating) and GG0130A (Eating). While both the M items and GG items address Activities of Daily Living and mobility, there are important differences in the rules and conventions governing the items that will impact scoring.
03/20/2025
Regulated entities are expected to establish a facility security plan to protect its facilities and equipment from unauthorized physical access, tampering and theft.

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