Private Duty
03/14/2019
Ensure all employees are properly classified and paid appropriately based on that classification and proposed salary level changes. Doing so will ensure your agency is in compliance before finalization of a newly proposed rule raising the salary threshold for employee overtime exemption.
02/21/2019
Don’t ignore the impact office employees have on client satisfaction and caregiver recruitment and retention. Doing so could cost your agency dearly.
01/09/2019
The cost for providing care to private duty clients has once again increased, according to the 2018 Genworth Cost of Care Study.
09/12/2018
Adding in-home sensor technology to the range of services your agency provides can help attract clients and increase revenue.
07/18/2018
Removal of the companionship services exemption for personal care workers created an added challenge to home care agencies providing live-in care. In response, more agencies eliminated the service entirely as of February 2018 when compared to November 2015.
05/28/2018
New guidance for implementing electronic visit verification (EVV) as required under the 21st Century Cures Act may open the door for agencies to seek financial support for the cost of implementing such a system.
05/14/2018
Seek out ways to encourage and promote your agency’s top caregivers. Doing so will help with your agency’s retention rate — an ongoing struggle that’s worse now than ever before for the private duty industry.
05/14/2018
Home care agencies that offer caregivers the most money have turnover rates far lower than the national average, while agencies that pay the least have significant turnover rates.
05/03/2018
For the first time, the U.S. Department of Labor is offering a program to allow home care agencies and other companies to self-disclose Fair Labor Standards Act (FLSA) violations in exchange for Labor waiving civil monetary penalties and liquidated damages.
04/09/2018
Create an employee rewards program that uses your scheduling software to track points for behaviors including clocking in on time, taking over shifts as needed, calling office staff’s attention to client issues and unsolicited compliments from clients.

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