Home Health Line
06/05/2025
Some of the industry’s leading advocates in Washington are asking CMS to delay its implementation of the HOPE tool.
06/05/2025
Make sure that your clinicians are addressing patient concerns around incontinence with empathy and openness. Providers that communicate about these concerns while making patients feel understood could see improved adherence, outcomes and patient satisfaction, ultimately impacting public reporting and payment rates.
06/05/2025
Agencies facing denials based on a system error around dementia coding will soon be able to resubmit those claims for processing.
06/05/2025
Care maps are one way to highlight personal ties or relevant resources that can improve patient care. Agencies providing private duty services that implement these practices can help clients and their families draw key connections while ensuring consistency in care across different conditions or situations.
06/05/2025
Issues with the certification and the face-to-face encounter collectively account for 827 of the 1,821 medical review denials in the first three months of 2025.
05/22/2025
Target commonly asked questions and noncompliance with the plan of care by sending email or text reminders to patients and caregivers after discussing key details related to care. These messages can also boost patient outcomes and understanding, improving patient survey scores that are publicly reported and impact value-based payment adjustments.
05/22/2025
The ongoing trend of coders taking on additional job responsibilities besides strictly coding charts continues to grow based upon an analysis of the 2025 Home Health Coding/QA Productivity Survey.
05/22/2025
Find straightforward ways to encourage your patients and caregivers to post a review of your agency’s services online. Welcoming — and responding — to patient and family feedback online could draw in new patients and clients while building trust and strengthening relationships even after discharge.
05/22/2025
A good starting point for improving workplace violence prevention programs is to have an intuitive, robust system in place for reporting incidents. Every health care worker needs to understand what workplace violence is and how to address it.
05/22/2025
More coders are juggling coding, OASIS and plan of care reviews — and they are expected to do more year-over-year.

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