Home Health Line
07/02/2012

The data below show that many agencies already have begun marketing their Home Health Consumer Assessment of Healthcare Providers and Systems (HH-CAHPS) scores, but even more plan to do so in the future.

07/02/2012

One important element of Pennock Homecare Services’ marketing success story involves educational conversations with referral sources about the Home Health Consumer Assessment of Healthcare Providers and Systems (HH-CAHPS) survey.

07/02/2012

Prepare for greater scrutiny from state Medicaid programs as well as possible rate cuts if your agency provides services under a Medicaid home- and community-based services waiver.

07/02/2012

Use advance orders and other preventive strategies to make sure you’re able to reach physicians in the event of an emergency. Having a plan in place may allow you to avoid survey citations and unnecessary emergency room visits.

07/02/2012

The best additional documentation request (ADR) policy is to make sure the clinical record meets all Medicare requirements before you file the final claim. 

07/02/2012

CMS has released the proposed version of its data submission form for mandatory hospice quality reporting.

06/25/2012

Some agencies have been alarmed by letters they’re getting from their Medicare administrative contractors (MACs) which state that their 2010 cost reports will be audited.

06/25/2012

Productivity Survey, Part 3

At a time when the number of documentation requests from Medicare administrative contractors (MACs) has risen dramatically, it’s crucial to adopt an efficient process to prevent automatic denials for a missed response deadline. 

06/25/2012

Only days ahead of the July 1 deadline to switch to the new claim submission standard, nearly one in five agencies still are not filing claims in 5010.

06/25/2012

Talking to patients about the Home Health Consumer Assessment of Healthcare Providers and Systems (HH-CAHPS) survey is a great way to boost response rates, but be careful to stay within the bounds of what CMS allows.

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