Top Story
03/27/2025
Advocates in the halls of Congress offered support for agencies during a recent subcommittee hearing. Topics highlighted in testimony from industry leaders and comments from legislators included adequate payment and telehealth services. 
03/20/2025
Buyers of home health, hospice and home care companies appear undeterred by headlines in Washington about Medicaid cuts, government layoffs and sharp shifts in policy in the first days of the Trump administration. 
03/13/2025
Create opportunities for meaningful connections with staff to build their trust in your agency’s leadership and increase their commitment to your team.
03/06/2025
The fate of a telehealth waiver for face to face visits remains unknown, but providers are getting a clearer sense of one way the Department of Health and Human Services will operate under the new Trump administration: fewer chances for public comments before rulemaking.
02/27/2025
Educating staff on how to use detailed, narrative-form documentation could allow your agency to prevent gaps in care and compliance that may lead to reduced payments or catch surveyors’ attention.
02/20/2025
The SFP targets hospices struggling with quality performance measures, survey citations or substantiated complaints. Selected providers would have received additional survey oversight, with the expectation that they improve or face potential removal from the Medicare program.
02/13/2025
Offer free or subsidized training to attract mission-driven clinicians, deepen employee loyalty and drive long-term retention. It can also help reduce turnover costs while improving consistency and quality of patient care. 
02/06/2025
Industry leaders hope that changes in Washington will bolster their argument for payment relief for home health agencies that have seen a string of permanent cuts over the last few years. Other top issues included the Hospice Special Focus Program (SFP) and telehealth waivers for face-to-face encounters.
01/30/2025
Strong communication is key to ensuring solid scores for the Transfer of Health Information (TOH) measures.
01/23/2025
Make sure you're getting a second pair of eyes on the face-to-face encounter beyond intake to meet strict audit scrutiny. It’s one of the lessons learned from a recent agency audit by the OIG.

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