Technology
01/28/2026
Artificial intelligence has revolutionized health care operations, offering speed and efficiency in tasks like clinical documentation review and insurance appeals. However, in a field where precision drives reimbursement and compliance, speed without accuracy can turn efficiency into liability. As organizations embrace automation, understanding its limitations becomes critical.
01/15/2026
Train clinicians to responsibly use tech tools like check boxes in the electronic medical record (EMR) and artificial intelligence (AI) to enhance their care delivery to avoid creating compliance headaches. With some technology, it can be too easy to submit vague or incomplete visit notes and other lax documentation that is quickly denied under review.
01/15/2026
Agencies need to contend with emerging technologies like artificial intelligence (AI) and automation while safeguarding compliance, documentation accuracy and patient trust. The innovation is there, but the question is how to integrate these technologies responsibly and productively.
12/25/2025
Your relationships with your vendors are strategic assets. Invest in partners who help move you fast in the right direction, as well as tools that fit the larger structure of your agency‘s data, workflows and experience.
12/25/2025
Programs like virtual assistants, which support users by completing simple tasks and responding to questions, shouldn’t be overlooked in favor of programs that are more advanced — and potentially far more expensive.
08/07/2025
Make sure that your entire team understands the important role that information technology services play in your agency’s operations. Providers that don’t prioritize their IT needs could see cybersecurity breaches, disruptions in care or may even be forced to close after bad actors attack.
04/24/2025
New cybersecurity requirements are on the horizon, and although the timeline and nature of the changes may be unclear, agency leaders can be proactive by incorporating best practices that will boost your protection from cyber-attacks, regardless of the regulatory outcome. 
04/17/2025
While AI may not be on your radar now, you need to know what is out there so you can strategically plan for your agency’s future — and not be left behind.
01/16/2025
Partner with your agency’s medical equipment vendors to ensure that patients, staff and caregivers can use in-home devices like dialysis machines, infusion pumps and ventilators safely. Helping users understand how to program and troubleshoot devices and read relevant outputs not only increases patient and caregiver engagement but also allows your organization to get in front of issues that could lead to patient harm.
11/21/2024
Those using AI must ensure that the program protects patient health information or they may end up in a situation where patient information is compromised. The reliability of AI-generated data is also a top concern.

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