Many providers that have embraced artificial intelligence (AI) have focused on the potential impact on daily operations and documentation, but some creative agencies are employing the technology to streamline communication, improve customer care and content development in marketing and sales.
Aligning clinician and patient schedules has long been an issue for home health agencies. To solve this, some agencies have begun allowing patients to “self-schedule” their visits.
As agencies trim budgets to prepare for upcoming payment cuts, some are turning to automation tools to save time and money during the onboarding and recruitment process.
Interoperability has long been a goal for agencies, but competition and intellectual property make some vendors reluctant to share patient data. That barrier is gradually getting softer though as vendors expand their services and ability to collaborate with others.
Newly developed artificial intelligence (AI) technologies are expected to help agencies improve patient outcomes and compliance by doing things such as proposing goals and interventions for patients based on a scan of all records and determining whether more visits or other services are needed.
Now is the time to get creative with fall detection capabilities by considering options in the marketplace and already in the patient’s home that could help avoid injury.
by: David J. Pryzbylski
There are countless workplace technologies available to companies that enable them to track employees for various purposes. For example, many employers have GPS devices on company vehicles so they can track how efficiently they are delivering services. But does the use of such technology violate labor law? Based on a memo from the National Labor Relations Board’s (NLRB) general counsel, the answer could soon be “yes” in many cases.
With RPM, you can quickly identify any trends that may be changing for a patient, getting a better picture of those high-risk patients in the field.
While remote patient monitoring has been shown in studies to improve patient satisfaction, agencies need to carefully construct training for both clinicians and patients to get the biggest bang for the buck.
There are several reasons why elderly Americans fail to adhere to their medication plans, but there are plenty of strategies and tools for patients, caregivers, providers and payers that can help ensure adherence to medication prescription plans.


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