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Make monitoring your NOA results a priority in your billing operations as system errors continue to crop up in the weeks after this new requirement rolled out.
Put the finishing touches on your vaccine mandate policy, as surveyors prepare to enforce deadlines on the CMS Omnibus COVID-19 Health Care Staff Vaccination interim final rule in all 50 states.
Include education as a component of your policies and procedures around employee requests for an exemption from CMS’ COVID-19 vaccine mandate to avoid red flags with surveyors.
CMS has received key approval for its nationwide pilot test of a web version of the Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS), along with a revised, shorter survey.
Agencies overcoming the challenges around staffing, recruitment and retention are the ones who are going to succeed this year.
Sign-on bonuses were among the most common steps agencies mentioned when asked what they’ve done to improve recruitment and retention heading into 2022.
Agencies should secure a face-to-face encounter that relates to the reason for home health services — and be prepared to defend it under medical review — as a ranking of documentation errors impacting claims puts this issue at the top of the list.
Hospices will want to stay compliant with the requirements to report Hospice Item Set measures as CMS plans to hike the penalty for failing this key piece of the Hospice Quality Reporting Program.
Revisit intake and billing processes to make sure you’re checking your patient’s current providers to avoid one of the most common rejections around no-pay RAPs and claims.
After waiting more than a year for a Care Compare refresh, agencies will have to wait a little longer for some of the data to be updated in public reporting, according to an Open Door Forum hosted by CMS on Nov. 10.


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