Recruitment and Retention
It can be tempting to hire just anybody when your agency is understaffed, but rethinking your interactions with new staff from recruiting through hiring can make a dramatic difference in retention. 
As agencies continue to struggle with staffing, payment cuts may force them to tighten their costs around recruitment making retention a top priority.
Find out what motivates your staff, and use that to create incentives that make them feel appreciated and want to stay with your company longer.
If you’ve come to rely on eLearning as your primary method for training new hires, consider bringing back some in-person training, too. It could go a long way to improve turnover as employees start seeking these opportunities to ask questions, gain feedback and connect with colleagues.
Ongoing staffing issues have some agencies hiring gig workers to supplement full-time staff.
If agencies have clinicians, aides or caregivers saying they’re facing burnout, management should take a look at the schedulers and make sure they have all the resources they need.
Setting the stage for retention, whether good or bad, happens fast. Having a solid onboarding process for new employees can speak volumes for retention, which is especially important in this market.
The ongoing staffing issues plaguing the industry can be curbed in part by offering staff professional competency training.
by: Robert Markette
Competitive personal time off (PTO) plans can be key to attracting and retaining staff, but agencies need to be sure their packages are consistent and compliant.
"If the home-based care industry is not successful at providing sufficient levels of high-quality care, our population is going to be pretty upset, and they’re going to miss out on something that they deserve in their life journey."


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