Home Health Line
06/18/2025
As the industry improves, make sure you're making progress on this publicly reported measure to stay competitive.
06/12/2025
Make sure everyone from your clinicians to your office staff are focused on customer service — being courteous and responsive to patients and caregivers — to move the needle on stubborn patient satisfaction scores.
06/12/2025
While there’s a growing focus on workplace violence in home health, don’t let your policies and procedures around work-related injuries fall through the cracks. Refreshing your incident response and reporting policies not only supports employee wellbeing but could prevent costly OSHA penalties.
06/12/2025
Do not misinterpret the intent of OASIS transfer questions under GG1070A-E (Mobility) as a direct match to M1850 (Transferring).
06/12/2025
Loop caregivers and physicians into conversations about your patients’ sleep patterns to identify issues that could have adverse effects on their health and outcomes, including heightened risk of rehospitalization.
06/12/2025
Publicly reported data include the percentage of patients who rated your agency with a "9" or a "10," with 10 meaning the best care possible. Prospective patients, caregivers and referral sources also can see how you compare to state averages.
06/05/2025
Some agencies have begun testing new artificial intelligence (AI) platforms to help with coding productivity and QA work, according to respondents of DecisionHealth’s 2025 Home Health Coding/QA Productivity Survey.
06/05/2025
Be wary of purported changes to face-to-face encounter requirements until CMS publishes updated regulatory language. Experts warn that new guidance from MACs could still result in costly claim denials under medical review.
06/05/2025
Some of the industry’s leading advocates in Washington are asking CMS to delay its implementation of the HOPE tool.
06/05/2025
Make sure that your clinicians are addressing patient concerns around incontinence with empathy and openness. Providers that communicate about these concerns while making patients feel understood could see improved adherence, outcomes and patient satisfaction, ultimately impacting public reporting and payment rates.

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