Home Health Line
10/10/2024
More than one in three patients are struggling to access home health care after a hospital discharge.
10/03/2024
Reinforce your verification process through checklists, spreadsheets or calendars to avoid the costly fines, citations and fraud investigations that could occur if personal care attendants don’t meet state or federal qualifications for providing Medicaid services.
10/03/2024
Incorporate active listening, non-verbal communication or cultural competence into your in-service training programs to improve HHCAHPS survey scores that can sometimes feel stuck in cement. Training that focuses on listening is a great tool to show your agency is serious about patient satisfaction.
10/03/2024
Don’t rush into Medicare Advantage (MA) contracts without taking the time to decide if the terms are right for your home health agency. Agencies that sign the first contract they come across without evaluating other options often get stuck with less-than-ideal terms and little wiggle room.
10/03/2024
A new mandatory episode-based payment model beginning in 2026 will require some hospitals to bundle home health and other post-acute costs into the hospital’s payment for a handful of key procedures. While home health providers won’t be the direct participants in TEAM, they will be working with hospitals to maintain solid outcomes 30 days post hospital discharge.
10/03/2024
The latest Care Compare update in July provided a look at the 2023 results on the HHCAHPS composite measures that are publicly reported and account for 30% of Home Health Value-Based Purchasing scores.
10/03/2024
Use this chart to keep a record of patient satisfaction and concerns during a home health stay.
09/26/2024
Large health care data breaches may get national headlines, but CMS has made it clear that home health agencies will face increased scrutiny over their HIPAA compliance during surveys. Agencies that fail to routinely train staff on HIPAA compliance and implement policies and procedures to protect patient information in the home, office and everywhere in between could face steep fines or criminal penalties.
09/26/2024
When it comes to HIPAA compliance, it’s not enough to train staff once at orientation. Refreshing your training materials to reflect updated policies and repeating the necessary information will hammer home the importance of following privacy procedures.
09/26/2024
Take proactive steps to overcome hurdles in your Medicare Advantage programs, including addressing workflow issues and educating clinicians and patients about how MA impacts care in the home. As a growing share of the patient population, most agencies aren’t in a position where they can ignore the challenges with MA.

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