Benchmarks
07/02/2026
Nearly half of the claims denied under medical review by Palmetto GBA in the first three months of the year were due to the requested records not being submitted.
06/25/2026
A deep dive into quality metrics and cost report data show top performing agencies are making fewer visits, but keeping patients on service for a little bit longer.
06/18/2026
Failure to justify skilled nursing was the top issue under Target Probe and Educate (TPE) reviews for the first three months of 2026.
06/11/2026
If your results on M1860 (Ambulation/Locomotion) haven’t improved by nearly 2.4 percentage points in the past 24 months, you may be falling behind other agencies.
06/04/2026
A timely start of care is one of the most important benchmarks when selling your agency to hospitals looking for partners in joint-replacement recovery.
05/22/2026
A study of the self-reported infection control practices of 250 home health patients and caregivers found adequate adherence to handwashing. Adherence was lower for discarding and disposal practices.
05/14/2026
Overlapping home health periods are driving many home health claims errors, according to the latest report from Medicare Administrative Contractor CGS.
05/07/2026
Agencies nationally continue to show improvement on medication management, according to the latest results on Care Compare.
04/30/2026
Some agencies are struggling to report a timely transfer of health information to subsequent providers and to the patient, according to new data released in the April update of Care Compare.
04/23/2026
Key documentation at the start of care continue to lead reasons for denial under Targeted Probe and Educate (TPE) reviews. Requirements around the face-to-face encounter, the plan of care and certification stand out in the TPE denials for the last three months of 2025.  

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